Shipping policy
We are now certified to ship to all 50 states and do not offer shipping internationally.
The shipping needs for bonsai (size of the box, how to pack the tree, etc.) are as unique as they are. Shipping costs will vary, but we do our best to keep shipping costs down while also ensuring your tree arrives happy and healthy. In most cases, we ship bonsai trees on Mondays with a 2-3 business day delivery time. By sending the trees out on Monday, we are taking every step possible to ensure the trees do not sit in a box for longer than a few days. We will not ship trees out over the weekend. This is to protect your tree and your investment!
If you have specific shipping needs, please contact us and we will try to accommodate your needs.
When you receive your tree, please immediately take it out of the box and place it in a shady location to allow the tree to recover from the stress of shipping. Please note that it is not uncommon for trees to drop some leaves when shipped and placed in a new environment. This is normal, and they should recover quickly!
If you have any additional questions, please contact us. We are happy to help!
The shipping needs for bonsai (size of the box, how to pack the tree, etc.) are as unique as they are. Shipping costs will vary, but we do our best to keep shipping costs down while also ensuring your tree arrives happy and healthy. In most cases, we ship bonsai trees on Mondays with a 2-3 business day delivery time. By sending the trees out on Monday, we are taking every step possible to ensure the trees do not sit in a box for longer than a few days. We will not ship trees out over the weekend. This is to protect your tree and your investment!
If you have specific shipping needs, please contact us and we will try to accommodate your needs.
When you receive your tree, please immediately take it out of the box and place it in a shady location to allow the tree to recover from the stress of shipping. Please note that it is not uncommon for trees to drop some leaves when shipped and placed in a new environment. This is normal, and they should recover quickly!
If you have any additional questions, please contact us. We are happy to help!